Clinic Assistant

Job Overview: We are seeking a responsible and empathetic Clinic Assistant to support the daily operations of our psychology clinic. The ideal candidate will play a key role in ensuring smooth patient flow, maintaining clinic efficiency, and assisting in medication dispensing under the clinic's established guidelines. Key Responsibilities: Patient & Front Desk Support Greet and assist patients in a warm, professional manner. Manage appointment scheduling, patient registration, and inquiries. Handle phone and email correspondence in a prompt and courteous manner. Prepare consultation rooms and ensure a comfortable environment for clients. Administrative Duties Maintain and update patient records accurately and in a confidential manner. Handle billing, payments, and insurance claims where applicable. Coordinate with psychologists and other healthcare professionals to ensure seamless operations. Medication & Clinical Support Assist in dispensing medication as prescribed by the attending psychologist/psychiatrist. Maintain medication inventory and ensure proper storage and labeling. Monitor stock levels and place orders for replenishment as needed. Adhere strictly to clinic protocols and safety regulations when handling medication. General Operations Ensure the cleanliness and orderliness of the clinic. Support in basic administrative or ad-hoc tasks as assigned by the clinic manager. Requirements: Diploma holder or equivalent qualification; healthcare or psychology-related training preferred. Prior experience in a medical or psychology clinic is an advantage. Must be comfortable with dispensing medication and handling patient information confidentially. Good interpersonal and communication skills. Empathetic, patient, and attentive to detail. Proficient in Microsoft Office and clinic management software (preferred). Work Schedule & Benefits: 4-day work week (Sunday fixed off + 1 weekday off) Stable and supportive work environment Training provided for clinic systems and medication handling To apply, please submit your detailed CV with the following details for faster processing: Reason for leaving Expected salary Earliest availability date We regret that only short-listed candidates will be contacted shortly. EA Reg Number: R21102916 EA License Number: 05C3447