Cloud Operations - Manager

If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.  We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency. Job Summary: At  Infios , every solution we create is designed to be Smarter, Stronger, Faster, Better  than any other technology in the marketplace. These same attributes apply to our dedicated team members, whose expertise and dedication have made Infios  an industry leader in supply chain logistics systems. As a Cloud Operations Manager , you will work closely with solutions architects and business stakeholders to identify, design, develop and deploy infrastructure engineering solutions for our WM and TM platform. Qualified candidates will have exposure to supporting production customer environments and an eagerness to learn and grow.  What a day in life looks like: Manage an operations team supporting SAAS Kubernetes applications in OCI and AWS Train and mentor Operations Engineers SLA focused response to event driven alerts and incidents Ensure execution of plans to roll out new technologies quickly Lead ticket triage and prioritization by our Client Services organization Support/troubleshoot OS, application, virtualization and containerization issues Work with Engineering team to developing automation and processes to improve operational SLAs What you bring to the team: Bachelor’s degree or an equivalent combination of education and related work experience 3+ years in a management/leadership role 5+ years in an operations role 5+ years supporting large scale .NET applications 5+ years in supporting OCI and AWS based environments Fundamental understanding of Linux and Windows OS SME in managing and implementing Kubernetes solutions Proficient in implementing Infrastructure as Code principals and technologies (Terraform) Wide range of automation experience (Azure DevOps, Ansible, PowerShell, Groovy, Python, etc) Hands-on experience collecting performance data, analyzing, troubleshooting, and tuning Well versed in application containers such as IIS and Tomcat Full stack troubleshooting Experience with SCM (Git) Nice to Have: Multi-cloud experience with emphasis on AWS support Experience managing java applications Hands on Dynatrace experience Experience managing Helm templated Kubernetes environments U nderstanding of micro-service architectures Experience with usage of common application protocols and messages (e.g. TCP/IP, HTTP, SOAP, SMTP, RESTful APIs, XML/JSON, JDBC, JMS/MQ) Exposure to application threading and concurrency concerns. Troubleshooting environment related issues (response times, connectivity, authentication, authorization, configuration, etc.) Experience in hosted global datacenter…