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Cluster Telecom Service Manager (CTSM)

nttlimited · SoCal, CA, United States of America · On-site

Posted Sep 21, 2026

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Principal Systems Design / Architecture Engineer is a highly skilled subject matter expert, responsible for providing expertise in defining the architecture for large systems. This role conducts system design activities to ensure that architectural solutions meet technical and functional requirements. The Principal Systems Design / Architecture Engineer performs architectural analysis, evaluation, and design of systems that support and seeks to solve complex business and technical problems. Key responsibilities: Provides technical expertise on system design activities and advises on the review of application, software, and system components across a variety of technology stacks. Ensures that architectural solutions meet technical and functional requirements. Works cross functionally to review existing system architecture and recommends improvements. Leads the investigation and scoping of change requests to determine the scale of work to be done and estimate the timeframe and input required. Determines system loads and volumes as input into infrastructure requirements. Ensures that proposed and existing systems architectures are aligned with the company’s goals and strategies. Enables the design and development of new systems and solutions. Ensures that new systems and solutions conform to current system architecture and/or align to strategic system architectural direction. Leads architectural analysis, evaluation, and design of systems that support and seek to solve complex business and technical problems. Enables and ensures that system architecture is delivered in the form of robust and scalable solutions to business problems and needs. Identifies, evaluates, and assesses risks in order to mitigate them and eliminates any factor that may interfere or hinder the delivery of the architectural solution and dependent functional requirements. Advises on specifications for solutions functional and technical requirements, and implementation phases required in order to deliver on and solve complex business problems. Implements architectural governance, standards, metrics for measuring, monitoring and improving architecture. Proactively identifies potential problems that could be remediated by more effective architectural solutions. Performs any other related task as required. Knowledge, and Attributes: Excellent business acumen with excellent communication and organizational skills. Ability to effectively deal with stakeholders in challenging situations. Ability to navigate through complexity and ambiguity. Extended knowledge of system architecture, design, and delivery. Extended…