COLLECTOR

Apply Description ***$1,000 Sign-on Bonus After Successfully Completing 90 Days*** ***NO WEEKENDS*** ***Veterans Strongly Encourage to Apply*** $19/hour base, plus monthly bonus: *$600 starting monthly Bonus Guarantee while on Training Ramp Up Plan, equates to $22.46/hour* *After Training Ramp Up, Average Collectors earn between $1,200-$2,400 in monthly bonuses, equates to ~$29.38/hour* *High Performing Collectors earn between $3,000-$6,000 or more in monthly bonuses, equates to ~$44.96/hour* Summary: Messerli Kramer, a trusted Twin Cities law firm since 1965, is looking for a full-time Collector to join our team in Plymouth, MN. The Collector position will recover outstanding debts on client accounts by creating a positive consumer experience while negotiating to satisfy the debt quickly and responsibly. Looking for individuals driven to meet and exceed goals to maximize their bonus potential. Essential Functions and Duties: Communicating with Consumers via phone Basic skiptracing Negotiating repayment of debts according to firm/client standards Maintaining a professional demeanor and supporting a positive Consumer Experience in all interactions Accurately enter data into database & tracking system Review consumer files, keeping confidentiality at the highest level Benefits & Perks Include: Medical, Dental, & Vision Insurance HSA & FSA Accounts 401K, with 4% company contribution (after 1 year of service) Paid time off (17 days per year) Paid holidays off (7 days per year + a floating holiday) Company Paid Life Insurance Employee Assistance Program Building amenities include: Free parking, onsite restaurant, & onsite free gym Flexible Scheduling Collections Bonus: Collectors are eligible for a monthly bonus based off their performance metrics. Collectors must work a full calendar month following the two (2) weeks in training to be eligible. Bonuses are paid on the second pay period of the following month. Requirements Required Education & Experience: High School Diploma/GED 1-3 years of collections experience, call center experience (telemarketing or customer service), sales, retail, or other related experience preferred, but not required Competencies: Excellent communication and people skills Organized, self-motivated, and goal-oriented Ability to manage stressful situations while maintaining composure Ability to be confident and engaging as well as polite and compassionate Attention to detail and ability to reason and think quickly when negotiating Working knowledge of MS Office Bilingual (English/Spanish) is a plus, but not required Work Environment and Physical Demands: This role operates in a professional office setting, routinely working with standard office equipment. Generally, due to the nature of this office position, the person in this role would be required to talk and hear, sit or stand for long period of time, and use their hands and fingers, to handle and feel.…