Senior Logistics Specialist

About Us Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence. Every person here is a key player in our success.  We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox.   Job Description: WHY THIS ROLE MATTERS SkinHealth Systems ships devices, consumables, and service parts to providers and distributorsn more than 90 countries — and every shipment depends on precise carrier coordination, documentation accuracy, and proactive issue resolution to arrive on time and intact. The Sr Logistics Specialist is the operational engine behind that reliability. This is a senior individual contributor role responsible for managing domestic and international shipment documentation, building carrier relationships, tracking on-time delivery performance, and taking proactive action to eliminate transit delays before they reach the customer. WHAT YOU’LL DO Manage and process domestic shipment documentation and provide backup support for the international logistics team as needed. Monitor the physical movement of shipments across the supply chain from pickup through final delivery, taking proactive action with carriers to eliminate transit delays. Build and maintain strong working relationships with internal customers, external customers, and carrier service providers, delivering exceptional service quality. Collect and analyze supporting data to create carrier performance reports and track on-time delivery KPIs. Coordinate with customs brokers, freight forwarders, and internal trade compliance teams on international shipment requirements. Identify and escalate logistics exceptions, shipment discrepancies, and carrier performance issues with recommended resolution. Support continuous improvement initiatives to enhance logistics processes, reduce cost, and improve delivery performance. Perform other duties as assigned. WHAT WE’RE LOOKING FOR Required High School Diploma 5+ years of experience in freight forwarding, logistics coordination, or transportation management. Solid knowledge of domestic and international shipping concepts, practices, and procedures. Self-directed with the ability to communicate findings, make recommendations, and facilitate resolution across internal and external stakeholders. Full proficiency in Microsoft Office Suite. Strong sense of urgency and ability to manage time-sensitive shipment issues effectively. Preferred Bachelor's Degree Experience working directly for a freight forwarder or third-party logistics (3PL) provider. Familiarity with trade…