Commercial Director - Rezcontrol

Commercial Director - Rezcontrol ClearCourse | United Kingdom | Hybrid To be considered for this role, you must have direct, hands on experience with hotel SaaS systems. Applications without this will not be progressed. Rezcontrol is the property management system, booking engine and channel manager behind independent hotels, boutique properties and pubs with rooms across the UK. We are looking for the person who will take it to the next level in the market. As Commercial Director you own Rezcontrol: revenue, growth, customers and the reputation of the brand. You will also be the face of it. Known to hoteliers, present at the events that matter, credible in a room of owners and general managers, and personally trusted by our largest customers. The priority is new business. You will build the pipeline, the partnerships and the reference base that put Rezcontrol on every shortlist in the independent and boutique hotel market. You will lead a small, capable team, work alongside directors across the ClearCourse hospitality vertical, and have the wider ClearCourse software and payments business behind you. What success looks like: Recurring revenue growing by more than 10% a year. New logos won across independent hotels, boutique properties, pubs with rooms and small groups, with you personally involved in the biggest deals. Customers staying, with retention improving year on year. ClearAccept payments attached to every new deal and adoption growing across the existing base. Rezcontrol visible and talked about in the UK hotel sector, with a growing list of customers happy to act as a reference. A product roadmap that generates new revenue, improves retention and is delivered successfully. Key Accountabilities: 01: Growth and commercial performance Own the Rezcontrol number: recurring revenue, new bookings and retention. Lead new business from the front. Run the pipeline, coach the team, and stay close to the biggest opportunities. Set pricing, packaging and positioning, and respond quickly when competitors move. Attach ClearAccept payments to every new deal and grow payment adoption across the base. 02: Market presence Be the public face of Rezcontrol: at events, on social media, and in front of customers. Build a strong reference base across boutique hotels, pubs with rooms and small groups, and use it in every sale. Own the partner network that influences PMS choice: distribution and OTA partners, integration partners, consultants and industry associations. Work with marketing to build demand and lift Rezcontrol's share of voice in the sector. 03: Product direction Set the direction for the product against the revenue plan: what we build, what we invest in, and why. Work with the product and engineering leads to keep a clear, prioritised roadmap. Keep that roadmap grounded in how hotels actually run: front desk, distribution, rates and guest experience. Push AI into the product where it…