Commercial Operations Lead

Make a commercial impact in the construction and real estate sector Are you commercially savvy, detail-oriented, and skilled at follow-up? Do you thrive on client interaction, thorough follow-up, and converting leads into actual business? Then this role at SuReal might be just right for you. SuReal is a fast-growing international consulting firm headquartered in Brussels. We advise private and public organizations on sustainable buildings and cities . With our focus on measurable sustainability solutions, we aim to combat greenwashing and create real impact. We’re looking for a Commercial Operations Lead who will play a central role in our commercial growth. You’ll serve as the link between clients, consultants, experts, marketing, and management, and oversee the commercial process from lead to partnership. This is not a traditional “hunter” role. You won’t be doing cold calling or actively seeking out new clients. Instead, you’ll take ownership of lead follow-up, client development, sales coordination, and closing . You’ll ensure that incoming and existing commercial opportunities are maximized and that our sales approach is continuously improved. Your Key Responsibilities Sales & Customer Follow-Up · Actively follow up on incoming leads and convert them into business · Organize calls and meetings and facilitate client discussions and offers in collaboration with consultants and experts · Follow up with existing and dormant clients and identify opportunities for upselling and cross-selling · Monitor the sales pipeline and ensure that no opportunity is lost · Continuously optimize and improve the lead follow-up process 2. Sales Development & Commercial Initiatives · Work with internal stakeholders to determine where and how SuReal can generate additional business · Join colleagues to client meetings to support deal closing · Develop and monitor concrete sales action plans related to services, markets, customers, or time periods · Contribute ideas on pricing, commercial positioning, and opportunities in various countries 3. Bids · Coordinate and issue tenders in close collaboration with consultants and experts · Help prepare bids and position them strongly from a commercial perspective · Monitor deadlines, quality, and completeness, and proactively follow up with colleagues You are an experienced sales professional who is relationship-oriented, entrepreneurial, and exceptionally skilled at follow-up . · At least 5 years of relevant experience in sales, account management, sales operations, tender management, or a similar commercial role · Experience with lead follow-up, client contact, and closing deals · Strong in sales calls, client meetings, and building relationships · Meticulous and organized , with an eye for deadlines and details · Assertive and a strong communicator with various stakeholders · Commercial acumen and the ability to convincingly explain complex services to clients · Experience…