Commercial Product Manager, Packet

Company Description At Zayo Europe, we’re driven by a bold vision to power the world through connectivity. We’ve built and operated the critical fibre networks that keep businesses, communities, and economies connected. In 2024, we embarked on an exciting new chapter as a standalone company — a milestone that empowers us to innovate, grow, and lead with greater agility. As we continue to evolve, our mission remains clear: to deliver fast, reliable, and scalable infrastructure that fuels the digital world. Overview Zayo Europe is seeking a commercially driven Packet Product Manager who will own, drive, and deliver customer‑centric packet products from concept to market success. This role is highly hands‑on and execution‑focused, combining strong product ownership with proactive go‑to‑market leadership and direct customer engagement. You will act as the commercial voice of the product, ensuring market needs, pricing, positioning, and customer adoption are fully embedded into the roadmap and delivery process. Success in this role requires excellent communication, the ability to influence cross‑functional teams, and a strong bias toward delivering roadmap execution, enabling sales, and delivering measurable outcomes. The Product Manager is accountable for the success of the product across its full lifecycle, partnering closely with Engineering, Architecture, Operations, Sales, Marketing, Pricing, and global counterparts. Responsibilities Commercial Product Ownership & Delivery Own the commercial success of the Packet portfolio, build and ensure achievement of your products P&L targets, objectives, adoption, and customer satisfaction. Provide strong commercial input into the product roadmap, shaping priorities based on customer needs, market opportunity, and competitive dynamics. Build and articulate business cases for new products and features, clearly defining value, investment rationale, and expected outcomes. Ensure new products and features are delivered on time. Own the Zayo Europe Peering strategy to best position Zayo IP portfolio. Collaborate closely with Pricing to define monetization strategy, packaging, tiers, and feature differentiation. Own product, service, any relevant customer schedules and commercial commitments, ensuring alignment between roadmap delivery and customer expectations. Customer & Market Leadership Serve as the subject‑matter expert and product evangelist, clearly articulating the technical, commercial, and customer value of our Packet portfolio. Engage proactively and regularly with customers, including attending customer meetings as SME to support sales cycles, PoCs, and deal progression. Continuously assess the competitive landscape, translating insights into differentiated positioning and actionable roadmap input. Go‑to‑Market Enablement & Adoption Create and deliver sales enablement and training, ensuring Sales and Sales Engineers can confidently articulate both…