Commercial Support Specialist

Cabot Corporation (NYSE: CBT) is a leading global specialty chemicals and performance materials company headquartered in Boston, Massachusetts, USA. Our businesses deliver a broad range of products and solutions to customers in every corner of the globe, serving the transportation, infrastructure, environment and consumer industry sectors. We bring the power of innovative chemistry to solve customers' challenges today while preparing them to meet tomorrow’s needs. Our commitment to innovation is driven by a passion to advance our customers' businesses through our deep understanding of their applications and the global trends that impact their operations. If you do not meet every requirement, or your experience is slightly different that what we have listed, we still encourage you to apply!   Your Role at Cabot In this role, you will provide critical support to Cabot's Americas Commercial team, partnering closely with Sales, Technical Service, Marketing, Finance, and Customer Service colleagues. You will help ensure the smooth execution of commercial processes by managing pricing administration, maintaining customer and sales data, coordinating sample programs, supporting reporting activities, and delivering excellent service to both internal and external customers. Through your strong organizational skills, attention to detail, and customer-focused approach, you will contribute to the efficiency of commercial operations while helping the team identify and support new business opportunities. How You Will Make an Impact Administer pricing, rebate, and commission processes, ensuring accurate records and timely updates. Communicate approved price changes directly to customers and maintain historical pricing information. Coordinate customer account setup within CRM systems, including payment terms, credit limits, and collaboration with internal stakeholders. Support distributor evaluation processes and contract administration activities. Maintain distributor records, market segmentation data, sales information, and other commercial documentation. Process and coordinate customer sample requests, ensuring timely delivery and proper follow-up. Work closely with Technical Service teams to support customer requirements, specifications, and product-related inquiries. Maintain customer and vendor documentation and ensure information is easily accessible and up to date. Support Accounts Receivable activities by helping track and resolve outstanding payment issues. Prepare monthly reports related to sales performance, opportunities, and new product introductions. Monitor market trends and collaborate with the commercial team to identify potential growth opportunities. Maintain opportunity and target account information within forecasting and CRM systems. Support product specification and product data maintenance activities in cooperation with Technical Product Managers. Assist with customer requests related to product…