Community Success Champion

TO GET TIMELY UPDATES/NOTIFICATIONS ON JOB/INTERNSHIP OPENINGS, FEEL FREE TO JOIN OUR COMMUNITY (FREE MEMBERSHIPS) @ https://www.industryacademiacommunity.com (5 LAKH+ MEMBERS FROM 40+ COUNTRIES) Job Description : Cloud Counselage is looking for a Community Success Champion to build strong relationships, drive engagement, and ensure a seamless experience for our Industry Academia Community (IAC) members. You will actively connect with colleges, students, professionals, and corporate clients, fostering partnerships and supporting our mission to eradicate unemployability. In this role, you'll also assist in operational tasks, collaborate with cross-functional teams, and contribute to large-scale events like the Jobs, Internships & Entrepreneurship (JIE) Expo , Dolphin Tank India, IAC Excellence Awards Job Responsibilities: Community & Partner Engagement: Build and maintain relationships with colleges, universities, and corporate partners through calls, emails, and virtual meetings. Resolve queries, gather feedback, and ensure satisfaction. Community Management & Growth : Promote participation in IAC events, ensure a positive experience for members, and identify opportunities to expand the community. Operations Support : Assist in planning, executing, and monitoring community activities. Ensure smooth onboarding and engagement of new members. Cross-functional collaboration : Work closely with marketing, support, and product teams to align initiatives, share insights, and enhance the community experience. Data & Feedback Management : Maintain accurate records of interactions, analyze data for insights, and suggest improvements for better engagement. Eligibility Criteria: Minimum commitment of 3 months full-time internship without stipend Have a working device(laptop/desktop) with a stable internet connection Membership of Industry Academia Community (If you are not a member already, please sign up @ https://industryacademiacommunity.com ) Mandatory Requirements: Diploma, Degree, or Master's (Pursuing or Graduated) in any field with an interest in community management, marketing, or operations Strong communication and interpersonal skills with a problem-solving mindset Ability to manage multiple tasks efficiently and work cross-functionally Familiarity with community platforms and tools like Freshdesk , and Copilot is a plus Preferred Requirements: Prior Community Management or Customer Success experience. Event Management or participation in college clubs, student organizations, or community initiatives. Experience in handling client communication and resolving queries. Qualities : Strong interpersonal and leadership skills. Problem-solving and analytical mindset. Passionate about community building and relationship management. Ability to adapt and collaborate in a dynamic work environment. Excellent verbal and written communication skills. What's for…