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Compensation Associate

customersbank · New York, NY · United States · On-site

Pay: USD 70,000 – 100,000 a year

Posted Sep 23, 2026

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At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Salary range: An annual salary range of $70,000 - $100,000 is what we expect to pay for this position, based on overall skills and experience level. Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster.  Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow. On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust. What You’ll Do: This position will play a critical role in supporting, analyzing, and evolving the bank’s compensation programs. This is a high-impact, high-visibility role designed for an early-career professional with exceptional analytical capability. This role is intended for individuals already demonstrating performance and judgment above their level, with the capacity to operate at level above their tenure. You will partner closely with senior leadership and cross-functional teams to deliver data-driven insights, enhance compensation processes, and help shape forward-looking Total Rewards strategies. Success in this role requires the ability to independently frame problems, develop insights, confidently engage with senior leadership with limited oversight, and continuously build expertise across compensation, analytics, and emerging technologies including AI. Key Responsibilities: Own and drive components of the development, implementation, and continuous improvement of compensation programs aligned with business strategy. Conduct market analysis and benchmarking to assess competitiveness of compensation structures and recommend actionable insights. Analyze salary structures, incentive plans, and bonus programs; identify trends, risks, and opportunities through data. Partner with Finance and PXT to support compensation planning, forecasting, and year-end processes (merit and bonus…