Configuration Manager

Configuration Manager Location: India, Mumbai The Agfa-Gevaert Group develops, manufactures and distributes an extensive range of analogue and digital imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications. Although the company generates its entire turnover in business-to-business markets, it also contributes to everyday life around the world. Whenever you read a newspaper or visit a hospital, Agfa technology is often involved behind the scenes. The Agfa-Gevaert Group strives to be the partner of choice for imaging and information systems by delivering innovative technology, high-quality solutions, and sustainable business practices. Agfa’s headquarters and parent company are located in Mortsel, Belgium. About the Role: Agfa is seeking a Configuration Manager to join its Global ICS (Information & Communication Systems) organization. In this role, you will be responsible for ensuring the accuracy, integrity, and governance of configuration and asset information across Agfa's global IT environment. You will own the Configuration Management process and ensure that the Configuration Management Database (CMDB) accurately reflects the current state of IT services, infrastructure, applications, and assets throughout their lifecycle. As a key member of the IT Service Management organization, you will support critical IT processes including Change Management, Incident Management, Problem Management, Asset Management, and Risk Management. You will work closely with internal stakeholders, business units, service providers, and technology partners to ensure reliable data, effective governance, and operational excellence. About You (Skills Required): You are highly organized, detail-oriented, and passionate about data quality and governance. You enjoy collaborating with multiple stakeholders, improving processes, and creating transparency across complex IT environments. You possess: Strong analytical skills and attention to detail. Excellent communication and stakeholder management capabilities. Strong coordination and organizational skills. A structured and process-driven mindset. Strong understanding of data quality, governance, and compliance principles. A proactive approach to continuous improvement and operational excellence. What You'll Do (Duties & Responsibilities): Own and continuously improve the Configuration Management process. Ensure Configuration Item (CI) records remain accurate, complete, and up to date throughout their lifecycle. Manage, maintain, and enhance the Configuration Management Database (CMDB), including data structures, standards, and governance controls. Support Change Management by ensuring configuration data is available, accurate, and aligned with approved changes. Conduct configuration audits and verification activities to ensure compliance and data accuracy. Monitor…