Consultant

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com . The Consultant role combines business consulting, project management, systems implementation, and operational improvement responsibilities to help clients modernize program administration and achieve successful outcomes. The Consultant serves as a liaison between clients, program operations teams, business analysts, and technical resources to design, implement, and optimize technology solutions that support program enrollment, application processing, case management, provider management, financial administration, reporting, and compliance activities. This position is ideal for a candidate who enjoys solving complex business challenges, improving processes through technology, and working directly with clients to deliver innovative solutions. Duties and Responsibilities Serves as a trusted advisor to clients and internal stakeholders Supports the planning, execution, and monitoring of client engagements Facilitate client meetings, workshops, and requirements gathering sessions Analyze program operations and identify opportunities for improvement. Leads proposal writing teams, presentations, and solution demonstrations Gather, document, and validate business and functional requirements Translate business needs into detailed system requirements and configuration specifications Manage project tasks, deliverables, timelines, and action items Track project progress and communicate status to stakeholders and leadership Ensure project deliverables meet quality, schedule, and contractual requirements Analyze operational and program data to identify trends and opportunities Prepare client-facing reports and executive-level summaries Reviews and be the expert in the business operations for service and efficiency improvements. Manages small projects, staff and tasks with limited supervision while meeting and exceeding performance expectations. Participates in sales motions related to the practice. Required skills Ability to use sound judgment in completing tasks and to seek guidance when needed. Attention to detail and ability to work with large data sets with accurate results. Ability to move projects forward within a specific timeline and budget while working at a detailed level. Commitment to exceptional client service. Creative problem-solving ability and a…