Content Strategist

Meet Ozow Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions. More about this fantastic Ozow position We are looking for a Content Strategist who writes, and writes with real depth. This is the role where strategic direction becomes finished content: you will take briefs from the Marketing Manager, do the research, write the work yourself across long-form, web, social and collateral, brief production out to our studio and partners, and own our social channels end to end. If you want to build genuine product and industry authority into a brand rather than maintain an existing content machine, this is that seat. Your role and responsibilities Writing and content creation Write high-quality content directly across long-form pieces, white papers, case studies, web copy, social and supporting collateral Produce work to a standard that can be interrogated and built on rather than rewritten Translate a single content idea across multiple formats and channels without losing the substance of it Research and technical depth Build content on real research rather than surface-level observation Develop genuine understanding of the payments product and the broader industry, and reflect that understanding in the work Write for a considered, knowledgeable and business audience that will notice the difference Contributing to content strategy Contribute materially to the content strategy owned by the Marketing Manager Interpret strategic briefs and determine how they are best executed across channels Work closely with the Marketing Manager to refine and sharpen the content approach Production briefing and management Unpack strategic briefs into specific, actionable design, animation and video briefs Manage delivery through our internal studio and external production partners Keep production moving to deadline alongside a continuous content demand Social media channel management Own publishing and scheduling across Ozow's owned channels Run community management and respond to engagement in the brand voice Report on channel performance and adjust the approach accordingly Performance reporting and measurement Report on content and channel performance against campaign and funnel metrics Use available performance data covering lead volume, conversion, transaction rates and revenue to inform what gets written next Apply what the numbers show rather than repeating what has always been done Tool utilisation and ways of working Use work management tools for brief intake, delivery…