Contract Management Associate

Recruiter: Shipra Sharma Hiring Manager: Karan Oberoi Career Grade: F About the role We are seeking a highly motivated Contract Management Associate to support and enhance our contract lifecycle management and procurement technology landscape. This role offers an exciting opportunity to work with cross-functional stakeholders, drive process excellence, and contribute to the ongoing optimisation of procurement and contract management platforms, including Ariba and Sirion CLM. The successful candidate will play a key role in supporting business users, improving procurement processes, and ensuring operational excellence across sourcing and contract management activities. What you will be doing (Role Accountabilities) Strategic Responsibilities Support procurement leaders in the continued development and execution of the procurement technology and contract management strategy. Identify opportunities for process optimisation and system enhancements, developing business cases and improvement proposals for leadership review. Contribute to transformation initiatives focused on improving procurement efficiency, compliance and user experience. Support the adoption and continuous improvement of Ariba and Contract Lifecycle Management (CLM) solutions. Operational Responsibilities Provide functional and operational support for procurement and contract management applications. Act as a key point of contact for business users, ensuring timely resolution of queries and system-related issues. Investigate incidents, perform root-cause analysis and coordinate resolution with relevant support teams. Collaborate with sourcing, procurement, legal, finance and operational stakeholders to ensure effective contract and procurement governance. Support the delivery of sourcing and contract management processes in line with organisational policies and controls. Maintain strong stakeholder relationships to drive engagement, adoption and continuous improvement. Monitor process performance and identify opportunities to improve operational effectiveness and compliance. Support change management, testing, user acceptance activities and deployment of system enhancements. Essential Skills / Experience 4-5 years of experience in Contract Management, Procurement Operations, Ariba Support, CLM Administration or Process Management. Strong understanding of procurement processes, sourcing operations and contract lifecycle management principles. Experience supporting enterprise applications and troubleshooting business process issues. Excellent analytical, problem-solving and root-cause investigation skills. Strong stakeholder management and communication capabilities. Ability to manage multiple priorities and work effectively in a fast-paced environment. Experience driving process improvement and operational excellence initiatives. Strong attention to detail, governance and compliance…