Contract Manager, Technology Sourcing

About the role The Technology Sourcing Contract Manager is responsible for the end-to-end governance, performance, and delivery of complex technology sourcing contracts, while driving operational performance, financial outcomes, and contract compliance across assigned enterprise customer accounts. This role serves as the primary point of accountability for ensuring that both governance and day-to-day execution align with contractual commitments, service expectations, customer outcomes, and broader business objectives. Annual compensation : $100K USD + bonus What you'll be doing Contract Ownership & Governance Own end-to-end accountability for assigned technology sourcing contracts  Design and implement contract-specific governance frameworks and reporting structures   Ensure delivery aligns with contractual obligations, KPIs, and SLAs  Lead service reviews, performance reporting, and governance forums  Service Delivery & Performance Management  Monitor and drive adherlence to SLA performance and operational metrics   Oversee delivery across the full lifecycle, including:   Procurement and sourcing  Order-to-cash processes  Integration and fulfilment  Reporting to internal and external stakeholders  Identify risks and proactively implement mitigation strategies   Partner with Inside Sales, Supply Chain, and Delivery teams to support:   Order lifecycle management  Delivery performance and issue resolution  E2E oversight Commercial & Contractual Management  Own accountability for contract lifecycle governance, including change control, commercial reviews, renewals, and extensions.  Ensure appropriate cross-functional resources are engaged to support contractual, financial, and regulatory compliance.  Provide oversight and governance to ensure activities align with customer requirements, contractual obligations, and business objectives.  Drive initiatives that improve profitability, cost efficiency, and financial transparency  Financial Performance & Optimization  Own accountability for financial performance reviews and cost optimization initiatives across assigned accounts, participate in reviews.   Partner with Finance and operational stakeholders to identify opportunities that improve profitability, cost efficiency, and financial transparency.   Facilitate regular business reviews to monitor performance, risks, and improvement opportunities. Continuous Improvement & Best Practice  Lead stakeholder alignment and governance forums to ensure consistent execution, visibility, and accountability across all customer-facing operations.  Drive process improvement initiatives across sourcing and delivery  Promote adoption of standard methodologies, tools, and best practices  Contribute to innovation across Technology Sourcing services  Identify and implement improvements to process efficiency, turnaround time, and service quality  Coordinate…