Contracts Administrator
Helpware · Cebu, PH · Philippines · On-site
Posted Sep 24, 2026
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About Us
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Our Manila and Cebu, Philippines Team is growing and we're looking for an experienced Contracts Administrator to join our Helpware team.
Position Overview:
The Contract Administrator supports the administration and execution of contracts by managing contract intake, preparing documents using approved templates, maintaining contract records, coordinating signature workflows, tracking deadlines, and providing status reporting. This role ensures contracts move efficiently through their lifecycle, maintains accurate documentation and version control, and serves as a key liaison between internal stakeholders, Legal, Revenue Operations, and Accounting while supporting process consistency and compliance.
Key Responsibilities :
Contract intake and internal coordination
Monitor the contract request queue, log new requests, and keep statuses, owners, and deadlines current.
Collect required information from internal stakeholders, including the client entity, agreement type, project or search name, approved commercial terms, signatory details, and requested timing.
Use standard checklists to confirm that required information and approvals are present before an agreement moves to the next step.
Route questions, client edits, and nonstandard requests to the Director of Legal & Revenue Operations and track follow-up until direction is received.
Provide timely internal status updates and reminders so time-sensitive requests continue moving.
Document preparation and version control
Populate approved agreement templates using deal terms and instructions supplied by the appropriate internal owner; do not independently revise legal or commercial language.
Prepare clean working copies, apply basic formatting, organize exhibits and attachments, and support document comparisons or Track Changes when directed.
Maintain consistent file names and version history so the current draft, client redline, approved copy, and executed agreement are easy to identify.
Perform administrative quality checks for names, entities, dates, commercial fields, signature blocks, and attachments, and flag missing or inconsistent information.
Prepare routine internal notes, status summaries, and transmittal language; substantive client facing contract communication will be handled by the Director or another designated internal owner.
Execution, administration, and contract lifecycle
Prepare agreements for signature, verify recipients and signing order, and route and monitor signature workflows through DocuSign.
Track outstanding signatures,…