COO

JOB DUTIES - Collaborate with CEO in setting and driving organizational vision, operations strategy, and hiring levels - Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations & marketing planning - Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met - Ensure effective recruiting, onboarding, professional development, performance management, and retention - Ensure compliance with national and local business regulations, and take appropriate action when necessary  Responsibilities - Analyse internal operations and identify areas for process enhancement - Implement business strategies and plans that align with the short- and long-term objectives developed in tandem with the CEO - Collaborate across departments to align advertising, branding, digital operations, supply chain efficiency, and production quality with company goals. - Oversee the CDO, CMO, SCM, and all operation departments, and collaborate with CEO in sales management so that sufficient investment capital can be budgeted for near- term growth targets - Manage capital investments and expenses aggressively to ensure that the company achieves investor targets for growth and profitability - Monitor performance with tracking and take corrective measures when necessary, and prepare detailed updates and forecasts - Build and maintain trusting relationships with key customers, franchisees, and stakeholders - Oversee a company's overall advertising and product strategy - Coordinate marketing efforts with the company's financial and branding goals