Corporate Business Applications Manager

Summary We are seeking a hands-on Corporate Business Applications Manager to lead the support, delivery, and continuous improvement of our corporate and global business application environment. This role serves as the primary IT Business Partner for Corporate Applications, working closely with Finance, Operations, Sales, and other business leaders to translate business needs into practical technology solutions. The successful candidate will combine strong business analysis, project management, application ownership, and vendor-management skills to deliver reliable solutions and measurable business value. The application portfolio includes Epicor ERP 10.2 , Azure Fabric and Power BI, Esker/OCR and process automation, Oracle EPM, Microsoft Dynamics CRM/Dynamics 365, EDI, Customer Portal, and other global applications and integrations. The role would have a small number of FTEs to manage internally but we mainly utilize outside partners for projects and support model for our Corp applications. Key Responsibilities Business Partnership & Continuous Improvement Partner with Finance, Operations, Sales, and other stakeholders to understand business needs and identify opportunities for process, data, and application improvements. Translate business requirements into practical technology solutions and maximize the capabilities of existing applications before recommending new platforms. Promote appropriate global standardization while balancing legitimate regional business requirements. Participate in application roadmaps, architecture reviews, technology planning, and executive presentations. Collaborate with regional ERP teams and internal IT teams—including Development, Infrastructure, and Cybersecurity—to ensure secure, integrated solutions and effective data flows. Application & Project Management Serve as the accountable technology lead for application implementations, upgrades, integrations, and continuous improvement initiatives. Lead projects through requirements, solution design, vendor coordination, testing, deployment, and stabilization. Manage project schedules, budgets, risks, resources, and dependencies, with a strong focus on on-time delivery. Oversee day-to-day application support, prioritizing incidents, requests, and enhancements across internal teams and external providers. Serve as Product Owner, System Administrator, or application owner for assigned SaaS platforms. Monitor application performance, availability, support trends, and business impact. Customer-Facing Applications This role will place special focus on customer-facing applications that are still early in their maturity. Help with the system architecture and own the support model for customer-facing platforms, including Customer Portal, Dynamics CRM, EDI, B2B capabilities, and related order-management/quoting systems. Ensure reliable integration between customer-facing applications and ERP, finance, supply chain, and other…