Counter Sales Associate

For over 50 years, Dixon Electric has been servicing the electrical industry with a combination of integrity, stability and trust. We take pride in our ability to provide customized solutions to exact specifications for each one of our clients, as a full line electrical distributor. Through the collaboration between Dixon Electric, our manufacturers, suppliers and our clientele, we have been able to create a synergistic environment that benefits all. At Dixon, we leverage our strong global resource base, our local expertise, and our family-oriented values to deliver the best service to our customers and suppliers. We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces. Why Join Us? You will be joining a market leader with over 40 years of experience to help you elevate your potential. You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions. A chance to get involved in the forever growing electrical industry. We house the largest inventory to better service our customers and deliver on sales commitments. An opportunity for career development across many business departments within our organization.   Major Responsibilities: Provide support to contractor customers at the counter, by phone or email to satisfy product/material needs Responsible for handling customer service requests which include order picking, order entry, pricing, order maintenance etc. Assist and support sales team with customer orders and requests Handle product-related problems, such as defective products and returns Maintain stock/product levels in the counter area Responsible for carrying out any other duties assigned by management Skills and Qualifications: 2-4 years experience working in the electrical industry or equivalent knowledge High level of accuracy and attention to detail Excellent verbal and written communication skills and professional phone manner Able to work in a fast-paced environment Ability to lift up to 50lbs Minimum one year of Warehouse experience Must be willing to be forklift trained Benefits & Perks We offer a competitive salary, plus a full set of benefits, including: Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching. Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path. Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability. Please note that, whilst not expected, the company may pay at…