Counter Technician

LGG INDUSTRIAL LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.  We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best.  Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit www.lggindustrial.com   ABOUT THIS OPPORTUNITY    Role Profile  Position: Counter Technician Job Location: West Valley, UT Job Type: Full-Time  Status: Non-Exempt  Summary of the Role The function of the Counter Technician is to provide direct support to the Branch operations to ensure over the counter orders are completed. This position also ensures the ongoing development of existing and prospective customers to ensure that the Branch is able to meet its growth targets.    Responsibilities Must maintain 100% commitment to safety policies and procedures  Quotes customers using working knowledge of product both in-person through retail sales, and via phone or email  Builds, tests, and inspects industrial hose assemblies in response to identified customer applications and needs  Provides technical/service support to account management, service center management and internal and external customers  Processes incoming inquiries to company sales system  Successfully achieves budgeted Branch sales goals  Monitors on-time delivery date commitments and expedites where appropriate  Monitors customer specific inventory for sales order fulfillment  Makes outbound calls to potential and existing customers for new and sales growth opportunities  Builds and maintains strong internal and external relationships  Perform other duties as trained and qualified for Skills and Abilities Possess excellent customer service skills  Ability to interact with customers and team-members in a professional manner  Ability to work independently and prioritize responsibilities  Must have excellent communication skills, both oral and written  Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure  Must be able to perform calculations using whole numbers, fractions and decimals.  Basic computer skills including MS Word, Excel, internet and email  Must be able to successfully utilize the company software    Minimum Qualifications Must be 18 years of age or older  1-3 years of…