Credit Analyst

Berlin Packaging is the premier supplier of rigid packaging. With over $3 billion in revenue, we have grown 5x faster than the overall packaging industry since 1898. Chances are you enjoy products supplied by us every day! We serve virtually every end market: automotive, beverage, food, home care, industrial chemical, pet care and veterinary, personal health and beauty, wine and spirits, and cannabis.  Our engagement scores are 2x the national average, and every employee shares in Berlin’s profitable growth. Combined with our “Anything is Possible” mindset and our winning culture, our 2,000+ employees agree, we love it here! The Credit Analyst is responsible for managing the company’s financial risk of extending credit for specific business units and promote strong cash collections by properly enforcing customers payment terms. Key Accountabilities: • Manage credit and collection activities for portfolio of business unit(s) including processing new credit applications by reviewing credit data and approving credit limits for new and existing customers up to $500K. • Ensure compliance of payment terms, timely dispute resolution, and perform account reconciliation by reviewing aging reports weekly. Schedule frequent communication with sales and operations to coordinate plan for corrective action. • Address delinquent payments by contacting customers and work with internal business partners to resolve customer issues where necessary. • Monitor for signs of financial problems and report to immediate manager an action plan to mitigate risk. • Prepare and follow through payment schedules for customers who need temporary extended payment plans. • Validate orders, which are placed on hold by ERP at the time of order entry. • Ensure credit exposure for ongoing customers are maintained within their approved limits. • Build new and strengthen existing relationships with customers, both internal and external. • Assist immediate manager in presenting credit related training sessions. • Prepare monthly reports of past due accounts and other various reports as required. • Effectively negotiate in complex customer situations with assistance from immediate manager. • Recommend and implement credit and operational processes & procedures for continuous improvements by collaborating with various departments including leveraging technology where appropriate. • Provide accurate customer trade references. • Promote sales growth by using discretion and professional judgement to prevent credit & collection efforts from adversely affecting customer relations. • Fulfill employee portion of the “Berlin T-Chart”. • Meet or exceed individual KPI goals with which include, but not limited to DSO, % current, Bad Debt Expense, and Cash Collections • Other duties assigned by manager. Knowledge, Skills, Abilities: • Bachelor’s degree in business or finance or the equivalent experience. • Five to seven years of commercial credit and collection experience. •…