Credit Controller (Dutch speaking)

Job Description : Job Title: Credit Controller (Dutch speaking) Location: Budapest Contract term: Permanent Grade: L5C About us Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. With over 200 brands in 180 countries and a global network of entrepreneurial individuals, our teams blend a diverse range of experience, knowledge and skills. We connect customers and consumers to our iconic products and create innovative experiences that bring people together to celebrate life.    About the function STC deals with some 25.000 customers resulting in some 400.000 orders and collection of around 9 billion GBP an annual base. The role actualizes the “one face to the Customer” approach, drives Customer satisfaction through service excellence and owns cash collection   Key Responsibilities  Proactive cash collection Manage credit risk (monitor payment behaviour of customers and propose credit limit changes, make suggestions on order release) Manage customer ledger (reasoncode and text up-to-date information on overdue invoices, rejected and unidentified deductions) Take ownership of incoming queries from Customers Raise and respond to Internal Query Management ticket on time as appropriate Update customer contact details and knowledge book regularly Manage strong relationship with Customers, In-Market Sales, Commercial Finance and STC Process Execution Teams What you will bring Fluency in English and Dutch Excellent interpersonal and communication skills, assertiveness Ability to act as a single point of contact of own Customers by taking full ownership of cash collection Ability to leverage own role as a single point of contact to influence Customers and drive Diageo cash results as well as Customer satisfaction. Willingness to gather excellent knowledge of Customers Ability to effectively prioritise own tasks building on knowledge of Customer’ business Ability to deliver on promises Proactive, solution-focused mind-set and positive “can do” attitude Ownership, entrepreneurial attitude – drives issue resolution, escalates where necessary Self-confidence and ability to work independently without strong line manager support Looking for and responding to feedback Active team player Benefits Unique Family Leave opportunity We work without border - you will work with people from all over the world You will deal with world class brand portfolio Wide variety of thematic events, afterwork activities organized by employee communities Product Allowance to purchase company products from the staff shop We won the Fittest Workplace Award, of course we have a Gym Urban legend is true, we do have a Rooftop Bar ​ Flexible Working Statement: Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your…