Credit Controller

Job Information Job Title Credit Controller Department Finance Reports To Credit Control Manager Location Aghalee (base location, travel expected) Salary Range £30,000 - £35,000 depending on experience Shift Pattern Mon-Fri 9am-5pm Job Purpose The Credit Controller is responsible for managing customer accounts and ensuring timely collection of outstanding debts across UK and Irish operations. Working within a fast-paced transport and logistics environment, the role supports strong cash flow, minimises credit risk, and maintains positive customer relationships. Duties and Responsibilities Credit Control & Collections Manage a portfolio of customer accounts across the UK and Ireland Ensure customer invoices are collected in line with agreed payment terms Proactively chase overdue debts via phone, email, and written correspondence Resolve invoice queries efficiently by liaising with operations, sales, and finance teams Monitor and maintain accurate aged debtor balances Escalate high-risk or overdue accounts in line with credit control procedures Account Management & Risk Assist with setting up new customer accounts, including credit checks and documentation Monitor customer credit limits and flag potential risks Support the review of customer payment performance and creditworthiness Assist with credit insurance processes where applicable Reporting & Administration Maintain accurate records of customer communications and payment agreements Prepare regular debtor reports for management review Support month-end processes, including debtor reconciliations Ensure data accuracy within the finance / ERP system Attend Weekly Credit Control meetings with the team Compliance & Continuous Improvement Adhere to internal credit policies, procedures, and financial controls Support audit requirements and provide information when required Identify opportunities to improve credit control processes and reduce debtor days Knowledge, skills and experience required Essential Previous experience in a Credit Control or Accounts Receivable role Strong communication and negotiation skills Ability to build effective working relationships with customers and internal teams Good attention to detail and organisational skills Confident using finance systems and strong knowledge in Microsoft Excel Ability to work to deadlines in a high-volume environment Desirable Experience within transport, logistics, or a multi-site operational business Experience managing UK & Europe customer accounts Knowledge of credit insurance and debt recovery processes Personal Attributes Proactive and resilient with a positive, professional approach Confident handling difficult conversations Team-oriented with the ability to work independently Commercially aware and customer-focused Why join Hannon Transport Join a company focused on innovation, sustainability and growth …