Customer Development Manager
Colgate-Palmolive · Bangkok, 10, TH · Thailand · On-site
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No Relocation Assistance Offered Job Number #176018 - Bangkok, Bangkok, Thailand Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
CDM
I. ROLE&RESPONSIBILITIES
Department’s Top 3 Objectives:
Achieve the Commercial Goals
Improve Customer Engagement in order to develop the Customer Partnership
Flawlessly Execute at the shelf for shoppers
Core Responsibilities:
Business managing
Customer Planning
Win-Win & Mutual Benefits Approaching
Customer Negotiation
Spending managing
5Ps Execution Managing
Continuous Profitable/ Sustainable Growth Managing
Day-to-day responsibilities:
Monitoring sales and distribution performance, particularly for new products, and taking timely action to drive continuous improvement.
Regularly visiting stores in order to identify areas of improvement.
Resolving operational issues at head/regional offices or in-store.
Leads development of 18-month rolling, joint, “win-win” business plans (baseline and promotions) covering sales, volume, and profitability at PPG/SKU level, and incorporating customers’ objectives and strategy.
Monitors compliance of 5P activity execution against established agreements/objectives and tracks interim performance of 5P activities to identify shortfalls/potential upsides against established objectives.
Identifies causes of 5P activities’ underperformance, both internal and external to Colgate.
Develops and pre-evaluates corrective action plans for 5P activities; seeks approval and executes as required.
Collects information on the external environment (e.g., competitor activity) during the promotion period.
Conducts post-evaluation analysis based on activity details and compares results with pre-evaluation analysis, explaining any potential differences.
Identifies insights from post-evaluation analyses and incorporates learning into future customer/RE strategy.
II. EDUCATION AND FUNCTIONAL EXPERIENCE REQUIRED
Educational Qualifications:
Bachelor’s Degree or Higher in Business Administration, Marketing or related
Experience:
1-3 Years Of Consumer Goods Industry Experience
3-5 Years Of Functional Experience
Professional Qualifications:
Planning And Priority Setting
Building Strong Relationship And Conducting Negotiation With Customer
Customer Engagement
Skills:
Good Listener And Balance Discussion
Good Analytical Thinking To Identify Potential…