Customer Development Manager-Ecommerce
Colgate-Palmolive · Istanbul, 34, TR · Turkey · On-site
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No Relocation Assistance Offered Job Number #176288 - Istanbul, Turkey, Turkey Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Job summary:
The E-Commerce Customer Development Manager is responsible for the development and execution of people centric engagement with customers to drive the business and build a mutually helpful partnership with the retailers.
Job Responsibilities:
Build relationships with retailer marketing organization to unlock new opportunities for growth and partnership
Analyse various data in order to deliver data driven strategies in top performance and achieve KPIs
Ensure robust plans to drive category / trade business plan across the set channels and develop promotional strategy and drive execution
Align e-commerce strategies with in-store promotional calendars and trade plans to ensure a seamless omnichannel customer experience (e.g., Click & Collect, Buy Online Pick Up In Store - BOPIS).
Leverage and negotiate B&M retailers' specific Retail Media Networks (RMNs) and loyalty card data to drive targeted online and offline conversions.
Review 6P&A scorecard and recommend & execute actions for higher results
Estimate and execute yearly traffic distribution, CR, marketing spending and channel performance for eCommerce retailers
Be partner and coordinate digital marketing activities with agencies to ensure to optimize traffic driving initiatives for eCommerce retailers
Coordinate partner relationships with technology platforms for mutual business opportunities
As an integral member of an expert and dynamic team, you will work with various internal teams including: consumer marketing, retail marketing, key accounts, supply, packaging as well as customers to drive commercial strategy
Required Qualification :
Bachelor's Degree, preferably in Economics, Management, Engineering and similar
Minimum 2-3 years of proven experience in the MNC or FMCG industry
Fluent communication skills in English
Demonstrated experience in managing ecommerce customers/channels (e-retailers, marketplaces, quick commerce, pure players, etc.) and delivering category and topline growth.
What We Offer
International working environment with a global, well-loved brand
Comprehensive Medical and Life Insurancecoverage
24/7 Employee Assistance Program to support your wellbeing
If you’re passionate about FMCG, love…