Customer Project Coordinator / Penang, Malaysia
Congatec AG · congatec Malaysia, MY · On-site
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Tasks:
Provide high‑quality support to customers and partners, building lasting relationships.
Creating and following up on offers
Order entry and processing
License management and renewal
Close collaboration with the key account manager and internal specialist departments
Determining, recording and monitoring customer needs per project and comparing them with incoming orders
Coordination and management of cross-departmental sales projects, including coordination with internal departments and external partners.
Supporting Sales management in budget planning, forecasting, steering and the implementation of strategic sales initiatives.
Creation and Maintenance of Customer Master Data
Profile:
Completed commercial or technical training with professional experience, ideally in sales administration
Experience with ERP/CRM systems and processes
Good knowledge of MS Office, especially Excel
Very good written and spoken English language skills; Mandarin language skills are an advantage
Sales-oriented, analytical thinking for project contexts
Excellent communication skills and joy interacting with customer
Independent, structured and reliable work ethic