Customer Service Clerk

Description Position at Parkland US People Corp As of November 1, 2025, Sunoco LP has successfully completed its acquisition of  Parkland Corporation. For more information, please visit  www.sunocolp.com .   Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership’s fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers. At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and are committed to making your job a challenging and rewarding experience.           Salary: $16.00/hour + benefits! Competitive Benefits. Meaningful Extras. Unmatched Value. A place where you can take your career in the direction you want to grow and go Flexible medical and dental package options for employee and family with a significant employer contribution A focus on healthy living through wellness initiatives and an annual fitness reimbursement program with health savings account contribution eligibility up to $1,000/year The Opportunity: The Customer Service Clerk serves as a first line of responsiveness to any emerging issues our customers may face in order to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities: Manage large amounts of incoming calls from customers, working to address immediate issues, direct calls to appropriate party and troubleshoot and investigate if warranted. Processing orders, forms, applications, and requests Handle customer complaints, provide appropriate solutions and alternatives within time limits and follow up to ensure resolution. Keep records of customer interactions, process customer accounts. Pass along any sales leads or additional sales to the Sales Manager Employee must demonstrate safe work and risk management practices. Communicate and enforce all safety and security issues. Report and process all employee and/or customer incidents or unsafe acts in accordance with Parkland USA’s policy and procedure.   Ensure that confidentiality of data collected and stored are maintained.   Stocking and cleaning  Education: High school diploma or equivalent  Requirements: Strong phone contact handling skills and active listening Familiarity with CRM and ERP systems and practices Microsoft Office proficiency (Word, Outlook, Excel) Customer orientation and ability to adapt/respond to different types of people Excellent…