Customer Service Representative (On-Site)

Position Title: Customer Service Representative Training Pay: ₱600/Day + Night Differential Training Period: 30 working days Salary: 20,000-35,000 PHP monthly Reports To: Team Leader/Supervisor Schedule: 10:00 PM to 7:00 AM PH Time Location: Clark Pampanga (our only site location) Responsibilities: Handle Appointment Setting calls Read from provided scripts and follow given call flow Follow coaching feedback and directives given by team leader and site management Maintain professional attitude and behavior on site Requirements Coachable Strong communication skills Interpersonal and rapport-building skills With or without experience With or without a college degree Benefits 10k Employee of the Month Bonus Option between working fully on site, hybrid, or permanent WFH with provided equipment 40k attendance bonus 2k employee referral bonus with no limit Bonus for hitting the target weekly Excess bonus for going beyond the target weekly All incentives/bonuses are paid out 100% tax-free Free Shuttle Service Free company Wi-Fi for use on breaks SSS, Philhealth, Pag-Ibig 13th Month Pay HMO Non-toxic Workplace Permanent fixed schedule Permanent weekends off Paid Fridays off for hitting the weekly target early Other Performance and Attendance-Based Rewards Bereavement Leave Paternity Leave 7 days SOLO Parent Leave Magna Carta Leave