Customer Service Representatives

Blue Sky Pest Control is hiring full-time Customer Service Representatives; $19 - $25 per hour (DOE). This position works from our main office, located in Gilbert, Arizona. M-F 7:45am – 5:05pm with an hour lunch. (Work one ½ day on Saturday every 4 weeks on a rotation with the team, with the option to take a ½ day off during the week you work a Saturday, or work the Saturday for overtime) Benefits at a Glance Consistent and stable work environment. No layoffs or furloughs, even in 2020. Consistent growth every year in business (est. 1999). Competitive pay and comprehensive benefits package : 401K with employer match, medical, tele medical, mental health, dental, vision, 7 paid holidays and paid time off (12 days first two years, 17 days after 4 years). Opportunities for continued learning and advancement. We provide an extensive training program and a formal progression model. Earning potential increases as knowledge and skills grow. Work with a winning and collaborative team. Blue Sky has been ranked the #1 pest control company by Ranking Arizona in 2020, 2021, 2022, 2023, 2024, 2025 and 2026. Your opinion matters. Much of our success can be contributed to ideas from our team. Work with high character colleagues. All employees receive background checks prior to employment. All Employees must also pass an initial drug screening and continued random drug screenings. Find a long-term home. Enjoy a supportive work culture surrounded by knowledgeable team members invested in your success. High retention is key; with 130 employees, our average tenure is well over 6 years. What Success Looks Like You enjoy making customers happy You see the glass half full You communicate effectively You enjoy solving problems You are thorough and flexible You enjoy continued learning You are genuinely excited to help customers. Our mission is to exceed customer expectations. Customer Service Reps handle most customer communication, and our success is built on your ability to ensure the customer feels heard. You strive to maintain a positive attitude, even in adversity. You handle challenging situations with integrity, keeping all interactions positive and proactive. You communicate effectively with both customers and team members, proactively addressing questions and concerns (e.g. scheduling service routes, appointment confirmations, payment collection, rescheduling, satisfaction surveys). You listen patiently and empathetically to understand customers’ unique situations. Armed with understanding, you enjoy finding solutions to resolve emerging customer problems. You recognize the importance of accurately keeping records of interactions and processing customer accounts. You are flexible and enjoy taking on new assignments as business needs change. You are curious, always trying to learn something new. You take advantage of professional development opportunities. You value ongoing training and supervisor support. You are…