Customer Strategy Manager

Deloitte is the world’s number one professional services firm and making an impact is more than what we do. It is why we are here. We bring challenge, curiosity and edge to every project, driving positive progress for our clients, our people, our communities and the planet. This purpose inspires us to work to the highest standards and to tackle the challenges that matter. Number one never stops challenging. Joining us means becoming part of a Technology and Transformation team that brings challenge, curiosity and edge to every engagement. Working with leading technologies and exceptional people, you will deliver meaningful change for high profile local and international clients. You will help shape the future of digital transformation within a people first culture that is collaborative, innovative and welcoming. At Deloitte, the world’s number one professional services firm, you will tackle complex challenges in an environment where number one never stops challenging. 
We offer a competitive starting salary of €75,000.00 for this role, with salary adjustments reflecting your experience level and expertise.
. Why you'll enjoy this new opportunity Deloitte Digital is where technology, creativity, and innovation converge to build transformational digital solutions. We're seeking a Customer Strategy Manager to lead end-to-end customer-centric transformation for our clients—shaping ambitious strategies, designing differentiated experiences, and delivering measurable business outcomes. You'll work at the critical intersection of strategy and execution, mentoring emerging talent while partnering with senior stakeholders to unlock new revenue streams, disrupt markets, and reposition competitive advantage. This is an opportunity to drive real impact, grow a practice, and work alongside world-class creative, technical, and delivery experts.   Key skills and prior experience that align well with this position Proven experience in Strategy Consulting with demonstrated expertise in Customer Strategy, Digital Transformation, or both; proven track record delivering complex B2C and B2B client projects in fast-paced, ambiguous environments Customer and commercial acumen — experience designing customer propositions, business strategies, and digital transformation roadmaps that have delivered measurable impact; ability to interface with C-suite stakeholders and translate business drivers into strategic recommendations Strategic thinking and problem-solving — external perspective, ability to challenge conventional thinking, and solve complex business problems; strong understanding of how emerging technologies (including AI) apply to customer strategy and digital transformation Collaboration and communication — excellent oral and written communication skills; ability to articulate complex ideas clearly to diverse audiences; strong team player who builds effective relationships across varying stakeholder groups in hybrid and challenging…