Customer Support

We're Hiring: Online Customer Support! We are seeking a dedicated and proactive Customer Support representative based in Shah Alam. The ideal candidate should be familiar in Saas platforms and possess excellent communication skills, a passion for helping customers, and the ability to resolve issues or consult product details efficiently.  Location: Shah Alam, Selangor Work Mode: Work From Office Role: Online Customer Support What You'll Do: Support customers through chat, email, and phone Help users understand and use the SaaS product Troubleshoot account or system issues Guide customers step-by-step when needed Record customer issues and feedback Work with technical teams to solve complex problem What We're Looking For: Familiar with SaaS platforms and cloud-based software Good communication skills Friendly and customer-focused attitude Basic computer and internet knowledge Familiar with SaaS platforms and cloud-based software Able to use CRM and helpdesk tools Basic troubleshooting and problem-solving skills Good English communication (written and spoken) Able to multitask and manage customer requests efficiently Remuneration RM3,500  Consultant In Charge Andrea Low | andrea.low@hunters-in.com Law Yee Jun | yeejun@hunters-in.com   Remark: Due to high volume of applications, only shorted candidates will be contacted