Customer Support Intern

Customer Support Intern Location: Bangalore (Koramangala, Near Sony Signal) Internship Duration: 3–6 Months Stipend: ₹5,500 per Month Work Timings: 5:30 AM – 10:00 AM Working Days: 6 Days a Week Week Off: Rotational About Sid's Farm Sid's Farm is a fast-growing D2C dairy brand committed to delivering 100% pure and high-quality dairy products. We serve thousands of families with a promise of purity, quality, and customer satisfaction. Roles & Responsibilities Handle customer queries, requests, and complaints through various support channels. Provide prompt and professional assistance to customers. Maintain records of customer interactions and feedback. Understand customer concerns and escalate issues when required. Support the team in resolving customer issues efficiently. Build positive relationships with customers and ensure a great customer experience. Identify recurring customer concerns and share insights with the team. Skills Required Good verbal communication skills in Kannada and English. Positive attitude and willingness to learn. Basic computer knowledge. Ability to handle customers politely and professionally. Strong listening and problem-solving skills. Eligibility Freshers and students can apply. Immediate joiners preferred. Candidates looking to gain experience in Customer Support are encouraged to apply. Benefits Hands-on experience in customer service operations. Opportunity to work with a growing FMCG/D2C brand. Practical exposure to customer relationship management. Internship completion certificate (as per company policy).