Customer Support (night shift) with English

The ideal candidate: Enjoy talking and communicating with others; Have knowledge of Microsoft Office (Word, Excel, Outlook) and online navigation; Be customer-oriented, sensitive to customer needs and attentive to detail; To be willing to continuously learn new things; To be a team player; Have the ability to negotiate and persuade; Want to make things happen; See projects as a challenge and an opportunity for development; Have an advanced knowledge of English. Job description Communicate on the phone, but not anyway, but with the aim of promoting, persuading and selling products and services; To propose offers tailored to customers' needs, to give them exactly what they need; Provide relevant and accurate information about the products and services promoted; Manage and resolve customer enquiries; Ensure that you have satisfied customers, and that in everything you do, you follow up on both quality and target achievement.