Data Analyst

Job Overview We are looking for a detail-oriented Data Analyst to collect, analyze, and interpret data to support business decisions and operational excellence. The role involves creating reports, dashboards, and insights that drive actionable outcomes. Key Responsibilities Collect, clean, and analyze data from multiple sources Develop reports, dashboards, and visualizations to present key metrics Identify trends, patterns, and anomalies to support business decisions Work closely with operations, sales, finance, and PMO teams to understand data needs Prepare MIS reports, KPI tracking, and ad-hoc analysis Support process improvement and optimization initiatives using data insights Ensure accuracy, consistency, and integrity of data Document analysis methodology and maintain organized datasets Skills & Competencies Strong analytical and problem-solving skills Proficiency in MS Excel, Google Sheets, and data visualization tools (Tableau, Power BI preferred) Basic knowledge of SQL, Python, or R is a plus Attention to detail and ability to handle large datasets Good communication skills to present insights effectively Ability to work independently and in a team environment Qualifications Graduate in Statistics, Mathematics, Economics, Computer Science, or related field 1–3 years of experience in data analysis, reporting, or business analytics Experience in BPO, services, or operations analytics is a plus What We Offer Market-competitive salary Career growth opportunities Learning & development programs On-the-job training Medical coverage (IPD) Life insurance Paid leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement) Provident Fund Employee Old Age Benefits (EOBI) Employee engagement & wellness initiatives Location: NASTP, Cantt, Lahore. Shift: EST (Night Shift)