Debtors Clerk

Key Responsibilities: Debt Collection: Efficiently manage and collect debts from company debtors, employing negotiation skills to establish viable payment plans. Payment Management: Oversee the collection of all payments and debts, ensuring adherence to time-sensitive deadlines and contractual obligations. Customer Communication: Respond promptly to client inquiries and maintain effective communication with both external customers and internal staff. Month-End Activities: Execute month-end activities, including adjustments of accounts, cancellations, reductions, and sales orders. Financial Reporting: Prepare accurate statements and reports for the company, providing insights into the current financial status. Customer Relations: Establish and maintain positive relationships with customers, addressing any concerns or issues promptly and professionally. Debit Orders: Manage the submission of debit orders in a timely and accurate manner. Key Requirements: Experience: Proven work experience as a credit controller, demonstrating a successful track record in debt management. Contractual Understanding: A solid understanding of payment plans, contracts, and a keen awareness of time-sensitive deadlines. Technical Proficiency: background in accounting and office software to effectively manage and reconcile complex debtors' accounts. Communication Skills: Strong verbal and written communication skills, with the ability to interact effectively with both clients and internal teams. Problem-Solving Skills: Ability to address and resolve issues with problematic clients, maintaining a balance between customer satisfaction and company interests.