Delivery Manager

You've probably walked past our lockers on the streets of your city. That's where it starts! But we're building something much bigger: the infrastructure layer for how Europe receives deliveries. We've scaled past €100M in revenue across 9 countries in under four years, with tens of millions of people using our products every month. And we're now one of the fastest growing tech scale-ups in Europe. We are in search of a Technical Delivery Manager to join our team as our new #bloqstar. You'll be the person who makes cross-functional delivery actually land — owning initiatives that cut across software, firmware, and physical hardware, and getting them from plan to live across the fleet. Most delivery roles stop at digital releases; here, "shipped" means new capabilities running on real lockers, in real markets, in people's hands. Fair warning — coordinating software, firmware, and hardware delivery at the same time is genuinely hard, and we do it across multiple countries and time zones. A rollback isn't always a button click when there's hardware in the field, so readiness and sequencing matter. If you need clean hand-offs and stable processes to do your best work, this isn't the role — you'll often be building the delivery structure as you run it. What you'll be doing Own the end-to-end delivery of cross-functional initiatives spanning software, hardware, and operational teams — from planning through to live on the fleet; Coordinate planning, timelines, dependencies, and stakeholder alignment across multiple workstreams, countries, and time zones; Partner closely with Product, Engineering, Operations, Manufacturing, and Customer Success to turn new capabilities and initiatives into successful, on-the-ground implementations; Establish delivery cadences and transparent reporting that keep progress, milestones, priorities, and outcomes visible across the organization — not buried in a tool only you check; Identify risks, dependencies, and bottlenecks early, driving mitigation plans and the timely decisions that keep delivery moving; Own deployment and rollout planning across software, firmware, and hardware — phased rollouts, staged deployments, readiness checks, release calendars, and deployment windows across multiple teams and markets; Facilitate Go/No-Go and readiness checkpoints so operational, technical, and business stakeholders are genuinely prepared for key milestones, with clear trade-offs made between scope, quality, timelines, and business priorities; Own and continuously improve delivery workflows, governance, and tooling — Jira structures, dashboards, reporting, and automation — promoting structured delivery with a pragmatic, low-bureaucracy approach. What you'll bring to the table 5+ years in Delivery Management, Program Management, Technical Project Management, or a similar role where you owned complex, multi-team delivery end to end; Proven ability to coordinate complex initiatives involving…