Deployment Engineer (Utility Partnerships)

ABOUT BASE Base is America’s next-generation power company. We’re rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time. ABOUT THE ROLE Base is looking for a Deployment Engineer to support the complex work of deployment operations as we launch new utility partnerships. You'll define the operational parameters for how we deploy batteries with regulated utilities, stand up deployment operations by refining the pipeline that moves partner deals from signed to Permission to Operate (PTO), and serve as the day-to-day technical point of contact for utility partners as we bring new markets online. WHAT YOU'LL DO - Build the internal systems and operational procedures to deploy thousands of batteries and scale our partnerships - Serve as the primary point of contact for utility partners on all thing’s deployment operations, including interconnection agreements, inspection coordination, and the technical requirements that affect utility integration, installation timelines, safety, and member outcomes - Build systems to collect the data that drives continuous process and system improvements - Troubleshoot and triage operational problems to keep resolution swift and disruption minimal - Develop and implement the operational foundations, pipeline automations, and systems that let new partnerships scale - Work across Base pipeline, marketing, and business operations teams to strengthen partnership operations - Own daily pipeline health across partner queues: catch aging deals, route out-of-pipeline issues, make config changes, and clean up CRM deal records to keep deployment operations moving - Coordinate handoffs between the field team and partners to keep install quotas on track, keep install and service hygiene high, and prevent last-minute scheduling changes that burden partners - Run deployment feasibility studies to understand the operational challenges of deploying batteries in new utility regions - Collaborate with utility teams to define the operational requirements that work for both parties and keep Base deployment operations consistent WHAT YOU'LL BRING - 3+ years in operations, program management, or partnerships roles that involved multi-disciplinary collaboration - Experience in energy, utilities, construction, or field services operations (preferred) - Hands-on experience with mechanical and/or electromechanical systems - A track record of building relationships with external partners and clearing process bottlenecks - Experience developing processes and procedures for field work or manufacturing - Experience with utility companies, interconnection agreements, or regulated or deregulated energy markets (a plus) - Comfort owning a…