Deployment Intelligence Strategist

Deployment Intelligence Strategist Company: Basis Location: New York, NY (Flatiron office, 5 days per week; must be NYC-based) Compensation: $175,000 - $200,000 + competitive equity Employment Type: Full-time Visa Sponsorship: Not available (US citizens and green card holders) About Basis Basis started from the belief that AI agents would become integral to knowledge work, and that accounting (structured, high-stakes and essential to every business) would be among the first domains transformed. Three years in, Basis can complete a partnership tax workbook end to end, and accountants use it daily to create complex journal entries and debug reconciliations, with capabilities improving every month. Basis has raised a $140M Series B. The Role Basis is hiring Deployment Intelligence Strategists (5-10 years) to own post-sale implementation and adoption of its AI platform at top accounting firms. You will bring strong customer empathy, process orientation and ideally some accounting background to a fast-growing team deploying real AI agents into the real economy. What You Will Do Own the customer journey from contract signing through pilot, implementation, training and ongoing adoption. Run workshops and training sessions that teach accounting firms to use Basis's AI agents. Troubleshoot issues and act as the primary project manager for each account. Translate customer business goals into agent workflows that transform how accounting gets done. Give Engineering constant product feedback from customer interactions. What You Bring 5+ years in enterprise SaaS implementation, financial transformation or a related customer-facing role at a startup or mid-stage company Strong articulation, customer empathy and enterprise relationship management Process orientation and end-to-end management of complex platform implementations Based in NYC and able to work in the Flatiron office 5 days a week US work authorization without sponsorship Nice to Have Accounting fundamentals (QuickBooks, NetSuite, general ledger); a CPA or accounting background is a major plus Tech Stack Basis AI platform, QuickBooks, NetSuite, BlackLine, FloQast, enterprise SaaS tools