Deputy / Assistant Director, Design Management (Workplace Experience Programme)

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round. Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! Learn more about GovTech at tech.gov.sg. About Workplace Experience Programme The Workplace Experience Programme connects workplace services end-to-end so public officers spend less effort navigating systems, re-entering information, and moving between fragmented experiences. We're looking for a seasoned design leader to define and drive the experience vision across this portfolio. You will shape how workplace journeys come together across products and touchpoints, including journeys that may span digital interactions, operational processes, and physical environments. You will ensure these experiences feel coherent and intuitive while accounting for distinct user needs and contexts. You will lead and develop the design team, including our design research capability, raise design standards, improve ways of working, and strengthen design's strategic influence alongside product and engineering leadership. [What you will be working on] Lead and develop the design team, hiring for the team, coaching designers and design leads to grow their craft, judgement, and leadership capability across the portfolio. Establish the experience and design direction for the Workplace Experience Programme, translating organisational goals and user needs into a coherent vision that guides multiple product teams across the programme. Champion end-to-end workplace journeys across products and touchpoints, identifying fragmentation across digital interactions, operational processes, and physical environments, and shaping how these come together coherently for public officers. Establish and govern portfolio-level experience principles and quality standards, creating consistency across journeys, interaction patterns, information architecture, and key touchpoints while giving product teams autonomy to solve distinct user problems. Evolve the programme's shared design system together with product and engineering leadership, and drive its consistent adoption across products and platforms. Drive cross-functional alignment with product and engineering leadership, building strategic partnerships that position design as a core contributor to programme strategy and outcomes. Shape the workplace…