Designer, C&B

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding. Crate and Barrel Designers are passionate about helping customers envision possibilities with the latest home design trends. They build meaningful, long-term relationships by using their knowledge to guide customers in furnishing anything from an entire home to a single accent piece. Skilled across a range of design styles—from classic to contemporary—Designers utilize digital tools and technology during in-store and in-home consultations to bring customer visions to life. In this role, you will drive sales and customer engagement by promoting programs, leveraging leads, and maintaining an active presence on the salesfloor. You will conduct customer outreach, develop design packages to brand standards, and ensure timely follow-up. Maintaining operational excellence through impeccable product presentation and careful use of tools and technology is essential, as is collaborating with store and design teams to support business goals. This role offers a creative, rewarding career path for those passionate about home interiors and thriving in a team-oriented, competitive environment.   A day in the life as a Designer... Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations Lead design consultations in person (in-store or in-home) or via email, phone and virtual Deliver projects in a timely manner and within determined timelines Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services. (e.g. designer rewards, Design Trade Program, credit card etc) Support and model excellent service by exhibiting a…