Desktop Engineer

Sophisticated Work. In a Great City. Making a Difference. The State of Wisconsin Investment Board (SWIB) manages more than $178 billion in assets, including those of the fully-funded Wisconsin Retirement System (WRS). SWIB operates at a level more often seen in top-tier global asset managers than in typical public pension funds. SWIB is a home for top talent. Approximately 61 percent of SWIB’s investment professionals are Chartered Financial Analyst (CFA) charterholders. The City of Madison, the state capitol and home of Wisconsin’s flagship university, makes regular appearances on lists of best places to live, eat, and play. SWIB offers a modern workspace, hybrid work options, and competitive compensation and benefits. Serving over 703,000 WRS beneficiaries, SWIB is driven by a clear mission: securing the financial future of those who serve Wisconsin. When you work at SWIB, you know your work matters. Job Description: About the Team   The Technology Support Team at SWIB designs, implements, and operates best-in-class systems and platforms that enable a broad range of investment portfolios and strategies. As a trusted advisor to the business, the team is valued for delivering innovative, reliable, and strategic technology solutions that drive SWIB’s continued growth. We leverage technology to achieve enterprise goals, align IT initiatives with future direction, and operate in accordance with industry-leading standards. The Business Integration Team plays a key role in aligning people, processes, and platforms—supporting the transformation of SWIB’s investment infrastructure.  Position Overview   The Desktop Engineer designs, implements, and supports enterprise end user computing technologies within a dynamic financial services organization.  This role is responsible for the engineering and operational support of desktop, laptop, mobile, Citrix/AVD, Microsoft 365, and collaboration environments. The successful candidate will have strong hands-on experience with endpoint management, application deployment, patching, automation, and ITIL-aligned service management practices.  We are seeking a technically proficient and customer-focused engineer who can independently solve complex problems, develop scalable solutions, automate operational processes, and serve as a senior technical resource for the support team. The ideal candidate brings experience supporting complex enterprise environments and is adept at bridging the gap between user needs, security requirements, and technical solutions.  Essential Activities   Endpoint Engineering and Management   Design, configure, deploy, and maintain Windows and macOS endpoint environments.  Manage endpoint provisioning, configuration, application deployment, patching, and security using tools such as Microsoft Intune, Ivanti Security Controls, and Jamf.  Manage Windows and third-party application patching and endpoint protection.  Support mobile device management for…