DevOps Engineer

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide. Title: DevOps Engineer Grade: B4 Location: Belgrade, Serbia Work model: Shift-based schedule with rotating shifts, including night shifts. Position Summary We are seeking a proactive, detail-oriented, and results-driven DevOps Engineer to join our team. In this role, you will be responsible for software deployments, troubleshooting and analyzing operational issues, creating detailed reports, maintaining customer operational documentation, and continuously identifying opportunities for process improvement and automation. As a DevOps Engineer, you will play a key role in building, testing, deploying, and supporting software solutions while contributing to the ongoing optimization, stability, and reliability of our systems and services. Key Responsibilities Collaborate closely with Development and Operations teams to automate deployment processes and ensure software releases are delivered according to established schedules. Document, review, and continuously improve existing and new operational processes to drive efficiency and reliability across the DevOps environment. Analyze system logs and operational data to identify issues, extract relevant information, and support seamless integration across multiple products and components. Monitor and troubleshoot software deployments, providing clear, detailed, and accurate analysis while ensuring transparency throughout the resolution process. Adapt to customer-specific operational requirements by following best practices and implementing evolving operational procedures. Generate operational and analytical reports while developing automation solutions to streamline reporting and data collection. Act as a central point of contact for incident triage, coordination, and escalation, ensuring timely resolution of production issues. Participate actively in team meetings, knowledge-sharing initiatives, and special projects aimed at improving processes, tooling, and operational effectiveness. Contribute to the night-shift DevOps support rotation, providing out-of-hours deployment and operational support to meet customer service requirements. What You'll Have the Opportunity to Do Design, develop, and maintain automation tools and scripts that improve software delivery and operational efficiency. Work with modern cloud-native technologies, including Kubernetes and containerized environments. Gain hands-on experience supporting large-scale deployment environments and…