Digital Account Manager

Job brief We are looking for a talented Digital account manager to join our team. You will manage our client portfolio to help our clients improve their web presence. As a Digital account manager, you should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance. Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships. Requirements Proven work experience as a Digital account manager Hands on experience with SEO/SEM and CRM software Experience implementing and optimizing Google Adwords campaigns In-depth understanding of online marketing tools and social media platforms Experience with customer service and account management Excellent verbal and written communication skills Strong analytical skills BSc degree in Marketing or relevant field Responsibilities Act as the point of contact for clients for digital management matters Build strong, long-term client relationships and maintain frequent contact Set digital strategies for your assigned customers, considering their specific requirements Suggest, design and implement digital projects to increase customer ROI Address client queries effectively and in a timely manner Optimize web content to increase traffic and improve SEO Present social media strategies to clients Report on web performance metrics Analyze digital campaigns success Stay up-to-date with digital technology trends