Digital Ad Operations Associate

Who we are We create trusted, expert content that helps millions of people discover more about the things they love, need and care about. From technology, gaming and entertainment to fashion, lifestyle, sport, finance and beyond, our specialist brands connect people with their passions every day. Across websites, magazines, newsletters, social channels and events, we bring expert content to audiences around the world. We combine our deep specialist knowledge with innovative technology and data to create engaging experiences, build valuable communities and help people make better-informed decisions. Behind it all are our people - passionate experts, creators, innovators and problem-solvers who are shaping the future of media. The Team You’ll Join The Digital Ad Operations Associate serves as the face of the brand and the front line of ad campaign execution in partnership with a Client Service Account Manager. Traffickers focus on campaign success from closed won to renewal and in the daily management of campaigns. They execute campaigns according to best practices, and focus on ROI for our clients across their assigned portfolio. What You'll Do You will report to the Email Ad Ops Manager Communicate with clients to secure campaign assets and answer ad specification. Iterate ad copy for performance improvements. Respond to questions promptly, including tags and troubleshooting ad issues. These issues may involve tracking, pacing, implementation, and reporting. Send reminder emails for upcoming scheduled ads and final ad previews for client approval. Upload, test and schedule advertising creative using ad servers to ensure timely start and full delivery of all ad campaigns. Investigate issues (delivery discrepancies, technical issues) with clients, agencies, third-party platforms, and internal parties and provide resolutions to these issues. Ensure Account Managers and Clients are well informed with current campaign data as it relates to creative in hand/outstanding, client requests and campaign level priorities. Support Account Managers to maintain advertiser client relationships and their campaigns by providing excellent customer service. Provide the Partner team with creative previews for association approval. Experience That Will Put You Ahead Of The Curve Systems proficiencies: Proprietary ad tech, Salesforce, Litmus, Real Time Email Command of HTML and in-line CSS; familiarity with Google Ad Manager General knowledge of ad serving principals, common third-party ad servers, tags, tracking as it relates to pacing, volume, revenue impacts Be fast and accurate at scale across a large array of clients What's In It For You The expected range for this role is $40,000 - $45,000 As well as more great perks, including: Uncapped leave, because we trust you to manage your workload and time When we hit our targets, enjoy a share of our profits with a bonus Refer a friend and get rewarded when they join Future Well-being…