Digital Learning & Development Coordinator

Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. Job Title Digital Learning & Development Coordinator Office Location Birmingham or London Departmen t HLC Lead & Learn, Digital Learning & Development Working Hours 35 hours per week, 9:30am to 5:30pm but additional hours may be required.  We are happy to consider agile and flexible working patterns.  Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office, please contact a member of the recruitment team to discuss further. Role Overview The Digital Learning & Development Coordinator will support the effective operation of the firm's global Digital L&D function. The role will coordinate team operations and learning and development programs while supporting the functional administration, adoption and continuous improvement of Workday Learning, including the learning and development experience powered by Sana, and the wider digital learning and development ecosystem. Working closely with colleagues across HLC Lead & Learn, HR systems, technology teams, program owners and external providers, the role will help ensure that learning and development programs, content, enrolments, communications, learner records, reporting and support processes operate accurately and consistently. This is an opportunity for a highly organised and digitally confident individual to help shape a modern, data-informed and user-focused learning service. Key Responsibilities Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services. All members of the firm participate in our Responsible Business program. Learning and development operations and team coordination Coordinate Digital L&D activity, maintaining clear plans, schedules, actions, risks and dependencies. Support the end-to-end administration of digital and blended learning and development programs, including scheduling, enrolments, communications, attendance, materials, evaluations and follow-up. Maintain team documentation, standard operating procedures, calendars, trackers and shared resources. Coordinate meetings, program reviews and vendor activity, ensuring agreed actions are recorded and progressed. Respond to queries from learners, managers, program teams and other stakeholders, providing a professional and helpful service. Support financial administration, including purchase-order, invoice, budget-tracking and vendor documentation processes, where required. Workday Learning powered by Sana and learning technologies Support the day-to-day functional administration of Workday Learning and associated learning and development technologies. Set up and maintain courses, programs, offerings, curricula, learning pathways, enrolments, assignments, assessments, notifications and learning records. Support Sana-enabled authoring and learner…