Digital Sales Operations - Account management

Position: Digital Sales Operations - Account management Job Description: Why You'll Love This Role Innovation happens when the right people, ideas, and technology come together. At Arrow, our Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next. Working across functions and technologies, you'll build lasting partnerships, deliver value beyond products, and help customers transform ideas into real-world solutions while growing your own career in a global technology organization. The Sales Ops Associate is tasked with overseeing all post-sale activities for assigned client accounts. This includes client account management, managing post-sale stewardship, coordinating campaign management activities, generating post-sale reports, and providing exemplary client support and management. The role focuses on managing client campaigns, while also nurturing and expanding partner relationships.   The ideal candidate for this role excels in a fast-paced setting, confidently takes responsibility for outcomes, and is dedicated to achieving impactful results from beginning to end. What You'll Do: Support the sales team on various client campaign related tasks including but not limited to coordinating with the client on the insertion order (IO) or contract, checking the product inventory, booking the inventory for client campaigns, and managing fulfillment of the client campaigns.  Manage client campaign bookings on the CRM (Salesforce) and other relevant systems.  Book and manage media inventory based on campaign needs.  Work with sales and other teams to ensure KPIs are met.  Collaborate with internal teams to fulfill client campaigns.  Manage client campaigns, including providing regular updates or revisions.  Monitor campaigns closely, provide detailed campaign reports, communicate relevant metrics, and offer insights to enhance campaign performance and client retention.  Address client inquiries and requests promptly and effectively.  Regularly meet with team members to discuss progress and explore improvements in sales operations and support processes.  Build and strengthen client relationships to secure long-term partnerships.  Contribute to the development and management of account management process documentation.  Who We Are Looking For: BA/BS degree in business, or a related field preferred.    Professional experience in sales support, sales operations or customer service role.  2-5 years of Sales Operations or Account Management experience  Experience in Ad Tech and/or Digital Account Management is preferrable  Experience in the media and/or electronics industry is highly desirable.  Ability to multitask and juggle several responsibilities simultaneously. Strong written and verbal communication skills Excellent organizational skills and attention to detail Ability to work independently,…