Digital Workplace Service Engineer
chathamfinancial · Kennett Square · On-site
Pay: USD 82,000 – 100,000 a year
Posted Oct 1, 2026
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Job Description:
Overview:
We don’t simply hire employees. We invest in them. When you work at Chatham, we empower you — offering professional development opportunities to help you grow in your career, no matter if you've been here for five months or 15 years. Chatham has worked hard to create a distinct work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every day.
The Digital Workplace Engineer is part of the Digital Workplace Services team within Chatham’s IT organization, focused on creating a modern, seamless technology experience for employees across the firm. This role on the team will focus on AI and automation, helping the firm scale intelligent, self-service solutions using AI platforms such as ChatGPT, Claude, and Codex, alongside tools like Microsoft 365, Power Platform, and PowerShell. In this role, you’ll act as a modern solution evangelist within IT, working alongside a broader network of technology champions across the firm to drive adoption of AI, automation, and modern workplace capabilities.
In this role you will:
· Serve as a modern solution evangelist within IT, partnering with a firmwide network of technology champions to promote AI, automation, and Microsoft 365 tools—helping employees understand practical ways to apply these solutions to their work through articles, demos, webinars, and hands-on sessions.
· Partner directly with business units to consult on process challenges, identify automation opportunities, and design and build solutions using Power Automate, Power Apps, PowerShell, and Microsoft Graph.
· Actively engage with vendors and the broader AI and automation community to stay ahead of emerging tools, techniques, and best practices, bringing new capabilities back to the firm.
· Provide insightful feedback to IT leadership on AI and automation tooling to help shape strategic product and engineering decisions.
· Partner with IT to champion standards, governance, and best practices for citizen development and AI usage across the Power Platform and beyond, including automation of identity and access workflows in Microsoft Entra ID.
· Drive adoption and best practices across the Microsoft 365 suite (Teams, SharePoint, etc.), partnering with the broader Digital Workplace Services team on the firm’s core collaboration tools.
· Take ownership of key performance indicators tied to adoption, efficiency gains, and employee engagement with AI, automation, and Microsoft 365 tools.
· Lead engagements with the business to understand challenges and propose solutions for process improvement and business process automation.
Your impact:
· Serve as a technical leader and modern solution evangelist, advocating for the practical adoption of AI, automation, and Microsoft 365 tools across the firm, in partnership with the…