Direct Writer-Program Specialist

Administer specialty insurance programs, service insureds, process requests, and coordinate monthly updates with John Deere. The role will be staffed at our Sentry Home Office in Stevens Point, WI following the hybrid work model. This role is NOT available for remote work.     What You'll Do   Respond to a variety of customer calls including, but not limited to coverage questions, quotes for new/additional coverages, policy change, cancellation and loss run requests and billing questions. Maintain agent appointments, distributes agent materials and generates agent commission reports. Create, analyze & distribute statistical spreadsheets for John Deere programs. Reports are provided to Direct Writer management for the purposes of review and evaluation of supported programs. Maintain applicable systems to support the dealer programs and products by monitoring and collaborating with the appropriate areas when issues arise. Reconcile and balance financials between John Deere Financial and Sentry for the UltraGard, and Floater programs. Complete necessary underwriting tasks related to the issuance of new policies, renewals changes and cancellations. Additional Responsibilities Fulfills needed agent point of sale materials. May attend related trade show and/or industry events. Serves as a point of contact for business processes issues related to the program. What it Takes   Bachelor’s Degree or equivalent work experience Minimum 2 years of related work experience Ability to pass/maintain the respective state's Property and Casualty licensing exam(s) within 120 days of hire and meet continued education requirements as required for the position Experience in the use of office and business software applications. Demonstrated experience in creating custom reports. Prior Commercial Lines insurance experience desired with knowledge of Commercial Lines products and/or underwriting guidelines Ability to interpret and apply commercial insurance concepts and underwriting guidelines for majority of positions beneficial Effective organizational, human relations, and communications skills. Knowledge of Sentry’s insurance operations and philosophies. Strong critical thinking and analytical skills. Here is what you can look forward to as part of our team: At Sentry, your total rewards go beyond competitive compensation. We’re committed to supporting the whole you, which is why we offer a comprehensive package designed to help you thrive both professionally and personally. Hybrid Flexibility:  Enjoy the best of both worlds. With optional work from home on Mondays and Fridays and join your team in the office Tuesday through Thursday to collaborate and learn. We provide the technology and tools you need for both your office and home workspace from day one. Dining on Us:  Depending on your location, we may provide a stipend that can be used at our on-site cafeteria or a meal allowance to keep you fueled. Continuous Learning:  Unlock your…