Director, Commerce Media

Who we are: Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste—the biggest growth killer of all—and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste. We’d love to hear from you if: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch. This role is Hybrid in NYC As Director, Commerce, you will lead a high-performing team of specialists to drive strategic growth for clients within the commerce ecosystem. Leveraging your subject matter expertise, you will oversee the development and execution of comprehensive strategies, manage client relationships, and ensure the delivery of exceptional results in a dynamic and rapidly evolving commerce environment. Key Responsibilities: People Leader: Lead and mentor a team of commerce specialists, fostering a culture of collaboration, innovation, and continuous improvement in a commerce-focused environment. Set clear goals and performance expectations for the team, ensuring alignment with organizational objectives and measuring success through team performance metrics. Provide ongoing feedback, coaching, and professional development opportunities to team members, supporting their growth and career advancement in the commerce sector. Client-Centric: Own and manage key client relationships, serving as the primary point of contact and ensuring alignment with client objectives and commerce business goals. Develop and maintain strong client partnerships, striving for high client satisfaction and retention scores, while navigating the complexities of commerce platforms. Lead strategic client meetings and presentations, tailoring communication to diverse audiences, including executive-level stakeholders, with a focus on commerce-specific challenges and opportunities. Product-Led: Integrate the company’s product and technology suite into commerce strategies, focusing on scalability, growth, and efficiency, and measuring success through key client metrics. Stay informed of industry trends and advancements, particularly in commerce platforms and technologies, integrating new insights into strategic planning and execution. Collaborate with cross-functional teams to ensure cohesive execution of strategies and alignment with broader company…